If you suspect abuse call 1-800-252-5400

Frequently Asked Questions


What is Holiday Shop?

Each year, the Center serves nearly 1,000 children through its Holiday Shop. The Holiday Shop is held on a single day during the holiday season. Corporate groups, faith communities, civic organizations and individual community members donate an incredible array of toys, games, DVDs, teen items, books and other gifts which are then used to stock our Holiday Shop. Non-offending caregivers are then afforded the chance to “shop” for their children, at no charge, allowing them the dignity of presenting their children with holiday gifts.

I am part of a group/organization and we want to participate. What can we do?

Host a gift drive at your office or business, Host a gift card party, Shop our wishlist

Click HERE for our group & corporate drive flyer

What is Adopt-A-Family?

Abuse affects the entire family, not just the child who was victimized, so the Adopt a Family program provides for a significant need of non-offending family members and also provides the children in the home with their holiday wishes.

Adopt a Family gifts are as varied as the needs of our families but in the past have included such things as a new appliance, a significant home repair, a deposit for a new apartment where the family can make a fresh start or even funding for a family excursion. The children also receive their holiday wishes.

Who are the children benefiting from Adopt-A-Child?

Children in the Adopt-A-Child Program are clients of the Children’s Advocacy Center of Collin County (CACCC) who are living with relatives, in foster homes or in-patient Residential Treatment Centers (RTCs) or who are currently receiving services through CACCC's Family Assistance and Family Advocacy programs. All the children benefiting from Adopt-A-Child have been victims of child abuse or neglect.

When do children receive their gifts?

Once the gifts have been returned to the CACCC, they are given to the children's caseworkers. Caseworkers deliver and/or mail gifts to the children's caregivers so that they are received in time for the holiday.

The label lists the child’s three gift requests, the child’s sizes for clothes/shoes, and the child’s interests. Do I have to buy everything on the list?

No, these lists are gifts requested by your child. Their clothing/shoe sizes and interests are included to provide you more information about the child. We recommend $125.00 be spent on each child. If one gift alone reaches the referenced amount, please do not feel obligated to purchase other gifts listed. Please fulfill your child’s gift requests to the best of your ability.

Should I wrap the gifts?

No, please return the gifts unwrapped so that caregivers may present them to the children. This allows the caregiver to have the dignity of participating in the holiday and providing an enjoyable holiday for the children.

Gift cards seem very impersonal. Why are they requested?

As much as teenagers appreciate the gestures attempted by adults, they typically enjoy selecting their own gifts for the holidays. We also utilize gift cards for children who are in foster homes, shelters, and Residential Treatment Centers out of the DFW area.

Who do I contact for more information?


Interested in participating in Holiday Project? Email holidayproject@caccollincounty.org 

***If you have not received a response to your email within 48 hours, please check your junk mail as some people have been finding their gift requests there.***


When and where do I drop off the gifts?

Holiday Project donations will be accepted Dec. 7th & Dec. 8th from 8 AM to 5 PM at 2205 Los Rios Blvd., Plano, Texas. Gifts should be UNWRAPPED so that CACCC staff can easily locate the item and make sure it is received by the right child or family.

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